When Shelly Ford enrolled in the Graduate Certificate in Medical Management at the Kelley School of Business, she couldn’t have predicted a pandemic would change the world a few months later.
“I think a business mind is imperative—even for those who aren’t in leadership. Understanding how the ‘business of healthcare’ works can enhance how you perform as a healthcare professional, and it can give you a better perspective of how your organization is run. Even if you’re not the one making the decisions, you can help influence decisions and speak the language in planning meetings.”